I ordered online at 11:40am. Walked into pick up my juice at 12:00pm, it was not ready. There was only one other customer in the store, no one in like. My order wasn’t ready until 12:15pm. No apology from the Nekter employees. If I wanted to wait 35 minutes for a juice, I would have made it myself.
Marcie HawkinsGoogle
The fruit was fresh and the variety of choices was wonderful!
Arthur, thanks for the feedback! At Nékter Juice Bar, our highest priority is to provide our guests with exceptional products that are only made with clean, quality, real ingredients. We hope you can stop by again soon for a healthy and delicious treat! :)
The drinks are good but the service is incredibly slow. Even when you're the only one it take a minimum of 10 minutes to get your drink.
Response from the owner · November 6, 2018
Freshly made items can take some time, but we have online ordering to help so you can schedule pick-up! We hope you can check it out and that you enjoy. Thank you!
Don’t listen to theses idiots on here, the majority are other business trying to downgrade this place. It’s actually really good service and quality is a 10/10
Your employees had the dining room compleatly disabled with the chairs upside down on the tables 30 minuets before closing time. Never offered to make a table available for my wife and I. Just told me they were getting ready for closing.
Kaitlyn M.
This is a test from AARON at GetFiveStars. I wanted to test the process, looking for the issue with the logo and name being wrong on the platform side communication. The feedback request email, feedback landing page all looks normal. Please forward this Feedback Alert to when you get this. Thank you! Aaron
donna W.
I loved my bowl, but I waited 22 minutes for it, which is unacceptable. There were 2 people in front of me and there was no explainable reason it should've taken that long. There were 2 people (visible) working and I assume the one was working on online orders while the other was at the front counter. I'm honestly hesitant to go back because of how long that took.
christine sommarsGoogle
VERY SLOW !!! I UNDERSTAND THEY HAVE CALL IN ORDERS BUT CMON ONE GIRL WORK ON CALL IN'S AND ONE GIRL WORK ON WALK IN.
Response from the owner · August 18, 2017
christine sommars we're so sorry for the inconvenience and will speak with upper management to see if there is a scheduling issue. Thank you so much for letting us know. Please feel free to email us at [email protected] if you have any other questions, concerns, or feedback. We hope your next visit with us is most enjoyable!
The wait is horrible at this location. It took them 30 minutes for my drink. It gets slower every time and the workers look like they could care less about customer satisfaction. I will not be returning to this location again.
Response from the owner · August 2, 2017
Kate Mendoza, we appreciate you bringing this to our attention. Although freshly-made and hand-crafted juices, smoothies, and açaí bowls can take a bit longer than some anticipate, we always want our customer service to be top priority! We would love to discuss this with you further, so would you kindly reach out to us at [email protected] at your earliest convenience? We hope to hear from you soon!
asim razvi, thank you for your review. Our fresh and hand-crafted menu items can take longer than some anticipate, however, if you're ever in a hurry, feel free to try our online ordering: order.nekterjuicebar.com. Hope to see you again soon!